Shipping Guideline
Package Handling
- The Shipping Fee for oversized items like TV, Loudspeakers etc will be calculated based on the volumetric weight multiplied by $5 that is (L x W x H / 166) x $5. This fee is applicable to AIR FREIGHT ALONE. You can check our ocean shipping fee here: ocean shipping fee
- Not all packages received at Heroshe warehouse will be shipped to Nigeria. If a package is flagged, more info will be required from the customer in order to ship the package to Nigeria.
- Not all packages received at Heroshe warehouse will be shipped to Nigeria. If a package is flagged, more info will be required from the customer in order to ship the package to Nigeria.
- Heroshe minimum weight is 1 pound (0.45kg) to ship from the US to Nigeria.
Crating and fragile items
- The Shipping Fee for oversized items like TV, Loudspeakers etc will be calculated based on the volumetric weight multiplied by $5 that is (L x W x H / 166) x $5. This fee is applicable to AIR FREIGHT ALONE. You can check our ocean shipping fee here: ocean shipping fee
- Not all packages received at Heroshe warehouse will be shipped to Nigeria. If a package is flagged, more info will be required from the customer in order to ship the package to Nigeria.
- Not all packages received at Heroshe warehouse will be shipped to Nigeria. If a package is flagged, more info will be required from the customer in order to ship the package to Nigeria.
- Heroshe minimum weight is 1 pound (0.45kg) to ship from the US to Nigeria.
Items We Do Not Ship
Laptop Batteries
Standalone replacement batteries
Items containing Nicotine
Cigars, vape, tobacco, vaping accessories e.t.c.
Ammunition & its Accessories
Guns, paintball guns, bullets e.t.c.
Flammable Liquids
Alcohol-based perfumes, colognes, aftershaves
What's going on at Heroshe?
View all blog postsOur Customer Support Email Has Changed!
Picture a world where exceptional support is the cornerstone of every customer's journey. At Heroshe, we strive to turn that vision into a stunning reality. Our top priority is to provide you, our valued customers, with exceptional service and support. We are constantly working to improve our communication channels and make it easier for you to reach us whenever you need help. We are happy to announce that our customer support email has changed from [email protected] to [email protected]!
Get A Free Inside Look of How Heroshe Handles Exception Shipments
Rebecca was very excited as she bought a toy gun for her son on eBay. She didn't know that this birthday gift would teach her something new about shipping from the U.S. to Nigeria. When she got an email that it had arrived at the Heroshe U.S. warehouse, her joy doubled. She quickly logged into her Heroshe dashboard to make payment in time for the Thursday deadline. Almost immediately, she got another email informing her that the toy was a dangerous shipment and she needed to upload a return lab
Answering 40 Useful Questions About Shipping From The U.S. to Nigeria and Ghana
Hey you! Remember Alex? He's my go-to guy for phones, laptops, and accessories. I was at his store the other day with a friend who wanted to buy a Google Pixel 7a. While talking, I got a work-related call that interrupted our conversation. Adeola and I were talking about potential awareness campaigns for Heroshe, you know, the company I work for. Well, after wrapping up the call, Alex mentioned that he overheard me talking about Heroshe. Turns out he knew about our shipping service but was unsu